If you took out a PCP, Hire Purchase (HP), or other car finance agreement with Barclays Partner Finance, you may be entitled to compensation if your agreement was mis-sold. Many agreements arranged through dealerships included undisclosed commission or discretionary interest arrangements, which could have increased your costs without your knowledge.
Not sure where your old finance agreement is? Our PCP & car finance agreement finder tool can help you locate past contracts and connect you with a trusted legal partner who can assist in claiming compensation efficiently.
About Barclays Partner Finance
Barclays Partner Finance is a key UK lender for motor finance, offering PCP and HP agreements via dealerships. In recent years, historic practices involving discretionary dealer commissions have come under FCA scrutiny. Barclays Partner Finance has publicly indicated that it has provisions set aside to cover potential compensation claims. ([barclays.co.uk](https://www.barclays.co.uk/help/complaints/?utm_source=chatgpt.com))
Common Mis-Selling Issues
- Undisclosed Dealer Commissions: Dealers may have received a commission based on the interest rate applied without informing you.
- Discretionary Commission Arrangements: Interest rates could be increased at dealer discretion to generate higher commissions.
- Misleading Terms: Some customers were not informed clearly about interest calculation, finance terms, or alternatives.
- Inflated Interest Rates: The APR you paid may have been higher than market rates, increasing your overall cost. ([totalclaim.co.uk](https://totalclaim.co.uk/lenders/barclays-partner-finance-claim/?utm_source=chatgpt.com))
Signs You May Have Been Mis-Sold
You may have a valid claim if:
- Your PCP or HP agreement was arranged through a dealer between 2007–2021.
- You were not informed that the dealer could earn commission from Barclays Partner Finance.
- Your interest rate was higher than necessary due to dealer discretion.
- Terms of the agreement were unclear or misleading. ([bottonline.co.uk](https://www.bottonline.co.uk/mis-sold-car-finance-claims/barclays-partner-finance-claims/?utm_source=chatgpt.com))
Even if you no longer have your agreement, you can use our agreement finder tool to locate it and connect with a legal partner for your claim.
Eligibility and Compensation
To be eligible for a claim:
- Your finance agreement must have been in place during the period affected by discretionary commission arrangements.
- Interest rates or fees were not fully disclosed or explained.
- You paid more than necessary due to dealer commission or inflated interest. ([premierlegalassist.com](https://www.premierlegalassist.com/car-finance-claims/lenders/barclays-partner-finance/?utm_source=chatgpt.com))
Average compensation estimates for mis-sold agreements are in the range of £700–£950 per agreement, though actual payouts depend on your contract. Barclays Partner Finance has allocated provisions to cover potential redress payments, showing a strong likelihood of successful claims. ([which.co.uk](https://www.which.co.uk/news/article/car-finance-fca-investigation-what-you-need-to-know-a4eXb5u8VeBy))
How to Claim Compensation
- Gather Your Documents: Collect all contracts, payment statements, and correspondence.
- Submit a Complaint to Barclays Partner Finance: Use their official complaints process and explain why you believe your agreement was mis-sold. ([barclays.co.uk](https://www.barclays.co.uk/help/complaints/?utm_source=chatgpt.com))
- Use Our Agreement Finder Tool: If you can’t locate your old agreements, our tool helps you recover them and connect with a legal partner to submit your claim efficiently.
- Wait for Response: Barclays will investigate, but response times may vary depending on FCA regulations.
- Escalate to the Financial Ombudsman Service: If the complaint is rejected, the FOS can independently award compensation. See our claim deadline guide for timelines.
FAQs
Can I claim if the finance agreement is closed or the car sold?
Yes — claims can still be made after finance ends. Use our agreement finder tool to locate contracts you may not have kept.
Do I need a solicitor?
No — our legal partners can manage your claim without upfront cost, or you can submit directly to Barclays.
Is there a time limit to claim?
Yes — limitation periods apply. Start your complaint early to ensure eligibility. See PCP claim deadlines.
Conclusion
Barclays Partner Finance agreements may have been mis-sold if discretionary commissions or undisclosed dealer arrangements increased your costs. Using our agreement finder tool, you can locate past contracts and connect with a trusted legal partner to submit a claim efficiently, maximizing your potential compensation.